House Rules

In the interests of protecting the collection and the safety and enjoyment of all visitors, we would ask you to keep to the following rules:

  • Do not touch any of the objects on display
  • Do not smoke on the premises
  • Do not use flash photography (commercial and press photographers may make special arrangements by appointment)
  • Do not eat or drink in any part of the premises except for the museum café
  • Do not bring dogs into the museum (with the exception of Guide dogs for the blind and SOHO assistance dogs for the disabled)
  • Do not use roller skates, scooters, bicycles etc in the museum.
  • Leave all bags and rucksacks larger than A4 size in the lockers (the coin is returned after use)
  • Leave your umbrella in the umbrella racks
  • In the case of school groups: Ensure that there is at least one adult supervisor for every fifteen children.

 

We would also welcome your cooperation in the following ways:

 

  • Please report any defects in the building or apparent damage to the objects to the staff member at the service desk by the entrance;
  • If you have any complaints, please submit them by filling in the special form that is obtainable from the desk. Alternatively, send an e-mail message to info@teylersmuseum.nl; we will respond as soon as possible.

The museum has CCTV surveillance. The booklet containing the general regulations for visitors can be inspected at the desk.